Privacy Policy

Effective Date: Dec, 13th, 2024

At Arab Lottery - لوتري الفراعنة ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and government-issued identification details when you purchase tickets, check results, or claim prizes.
  • Transaction Information: Details of lottery ticket purchases, including ticket numbers and payment information.
  • Technical Data: IP address, browser type, device information, and cookies for website analytics and security.

2. How We Use Your Information

We use your information for the following purposes:

  • To process ticket purchases and maintain accurate records.
  • To verify your identity for prize claims.
  • To communicate important updates, such as draw results or policy changes.
  • To improve website functionality and user experience.
  • To comply with legal obligations, such as tax reporting and anti-fraud measures.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:

  • With Service Providers: Trusted third parties who assist with payment processing, website hosting, or other operational needs.
  • As Required by Law: To comply with legal requirements, court orders, or government requests.
  • To Protect Our Rights: If necessary to enforce our terms, prevent fraud, or ensure the safety of our users.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Encryption for sensitive data.
  • Secure servers and firewalls.
  • Regular security audits and monitoring.
    While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and gather analytical data. You can manage or disable cookies through your browser settings, though some website features may not function properly without them.

7. Your Rights

As a user, you have the following rights regarding your personal information:

  • Access: Request a copy of the data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal obligations.
  • Objection: Object to the processing of your data for certain purposes.
    To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to our website, and the updated date will be indicated at the top of this page.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: info@lotteryforarab.com
  • Address: Al Haram, Nazlet Semman, Giza Governorate, Egypt

By using the Arab Lottery - لوتري الفراعنة website, you consent to the terms outlined in this Privacy Policy. If you do not agree, please discontinue using our services.